Learn
The end-to-end engagement, the eight-step playbook behind it, and the questions that come up most. Toggle the view to fit your situation.
Better rates, better carrier mix, better customer experience.
Shipping that wins deals and protects margin.
How It Works
The Advantage
We run structured RFPs against each of your carrier accounts and any customer BYO accounts you manage. Each shipper profile gets its own analysis. The result is a competitive rate program you control, with the savings staying yours to keep, share with clients, or use to win new ones.
We configure your rate program across your WMS and client accounts so everything runs seamlessly under your warehouse, not ours.
Armed with competitive rates, you walk into every sales conversation with something most 3PLs can't offer. Clients stay because the rates stay good.
How It Works
The Engagement
Six weeks, same shape on every engagement, regardless of tier.
The Playbook
The sequence we use on every engagement. Most shippers skip three of these eight and wonder why their rates slip every renewal. Run them in order. Each one sets up the leverage for the next.
Same playbook whether you ship in-house or work through a 3PL. Step 1 is where most brands fall behind.
Apply this to your own carrier accounts and any client BYO accounts you manage. Each shipper profile gets its own pass.
Build a clean picture of your shipping profile before talking to any carrier: weekly volume, weight distribution, zone mix, dimensional splits, accessorial exposure. Carriers price on distributions, not averages.
Benchmark your effective cost per parcel against what comparable shippers (same zones, weight bands, volume tier) are paying today. Walk into the negotiation knowing the floor, or the carrier will know it for you.
Never run a single-carrier RFP. Parallel bids from UPS, FedEx, USPS, and regional carriers create leverage. Same data file, same timeline, same scoring rubric: symmetry is what makes offers comparable.
Score every offer on four axes beyond price: customer experience, integration ease, network resiliency, volume commits. A 3% cheaper rate that breaks your SLA is a support ticket backlog with a new name.
Pick a primary, pick one backup, move on. Splitting volume across carriers you don't need costs you tier discounts at every one. Stay on good terms with all carriers.
A signed contract is not a rate. Labels generate, tracking flows, returns route, WMS gets credentials, first pickup happens on the promised day. Onboarding is where savings become real or quietly leak.
Reconcile weekly: on-time performance by zone, claims, dimensional reweighs, accessorials. Dispute what doesn't match. Refund windows are 15 to 30 days, and the money is real.
GRIs land every January. Fuel moves weekly. Carriers enter, consolidate, rewrite peak rules. Your contract locked in a moment; the market did not. Revisit your benchmark quarterly, re-RFP every 18 to 24 months.
FAQ
FAQ
Start with a 30-minute intro call. We learn your setup, prepare a complimentary shipping evaluation, and walk you through your savings potential on a follow-up call.
30-minute intro call. No commitment. Get Your Free Evaluation