Our mission
Shippingexpertise,onyoursideofthetable.
Our mission: resilient, cost-effective fulfillment and delivery for mission-driven brands. The enterprise playbook, run for founders without an in-house logistics team.
What we promise
Six commitments behind every engagement.
Cost-effective pricing
Cost-effective fulfillment and delivery pricing.
Systems that work
Order management systems and processes that actually work.
Proactive delivery
Minimized customer delivery complaints through proactive delivery management.
Nothing left unclaimed
No invoice error or SLA left unclaimed.
Vetted partners only
Highly vetted supply chain partners only.
One source of truth
Your fulfillment and delivery data pulled together and made sense of, with lifetime value measured by carrier layered on top, so you see what keeps customers buying again.
Keyan Bazargan
Founder & CEO
I started Iron Margin after seeing the same shipping cost problems across multiple businesses: brands trapped in bad contracts, 3PLs reselling marked-up rates, and zero leverage to negotiate better terms.
Most shipping consultants show up with a rate sheet, take their cut, and disappear. That approach burns carrier relationships and leaves you worse off by Year 3.
Iron Margin is your outsourced fulfillment and delivery advisor, built for DTC brands on Shopify. Carrier RFPs sit at the center, with 3PL sourcing and oversight, contracts, order management, technology, and delivery CX wrapping around them. The same playbook enterprise shipping teams use, run for mission-driven brand owners without an in-house logistics team.
My background is shipping operations. Most recently I led logistics at Freak Athlete: eight fulfillment centers across domestic and international, double-digit landed cost reductions. Before that, Greenerprinter. UC Berkeley, BS Business and Data Science.
Common questions
What exactly does Iron Margin do? +
We are your outsourced fulfillment and delivery advisor. Carrier RFPs sit at the center of the work. The rest wraps around them: strategy and sourcing, contract negotiation and renegotiation, invoice recovery, claims, SLA monitoring, accessorial review, order management and WMS evaluation, 3PL sourcing and oversight, and shipping and delivery CX. One service, built for DTC brands on Shopify.
Do you have to switch carriers? +
No. We negotiate better rates with your existing carriers first. If a new carrier offers meaningfully better pricing, we'll flag it, but you always decide.
How long does it take to see results? +
About 2 weeks from kickoff to a benchmarked recommendation, and typically 4 to 6 weeks to fully live. We've moved faster than that, but the timeline depends on the complexity of the project and how quickly we can get what we need from your side. Carrier setup and integration are the long pole, not the analysis. From there we onboard the new carrier and review the first invoices, with the rest of the work running alongside.
What if you've already negotiated your rates? +
Most shippers who come to us have negotiated before. We benchmark against our full carrier dataset. If you're already at market, we'll tell you. If not, we find the gap.
Who owns the carrier contracts? +
You do. We negotiate on your behalf, but the contracts are between you and the carrier. No Iron Margin in the middle, no third-party billing layer.
Talk to your fulfillment and delivery advisor.
Start with a 30-minute intro call. We learn your setup, prepare a complimentary shipping evaluation, and walk you through what we'd recommend on a follow-up call.
30-minute intro call. Free evaluation. No commitment.